Using Personal Email for Business is Risky Behavior

• What if your email gets deleted/lost? What recourse do you have? Will a free email provider restore it? The answer to all those is: you are in hot water! You can't hold a free email provider legally responsible for losing your email because you agreed to the risk when you signed up for the free email.
• What is your email account gets hacked? Sometimes free emails have the ability to recover a hacked account from an alternate email address, but not always! And you have to specify that alternate account or you are in hot water again! If your email gets hacked and bad things are done with your email, you don't have an emergency number to call to get your account discontinued right away.
• What if your email provider discontinues service? It's so bad for your business if this happens. The major emails have been around for awhile, but you never know what the future holds. A business merger could mean the end of your free email.
• What support do you have with free email? None. Ok this point alone should be the end of your using free email for business.

I always encourage people to use their business email for business. A safe alternative is using your own domain email. Forwarding business email to a free email doesn't make business sense and is risky at best.